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  1. PollenPay
  2. I'm a Customer
  3. PollenPay Virtual Card

PollenPay Virtual Card

  • Who is the card issuer?
  • What is 3DS and is it active on my PollenPay Card?
  • What is the use of Authentication? (3DS)
  • What is the process for Authentication? (3DS)
  • How will I know whether the registered mobile number or email address is the right one?
  • What if I suspect that fraud has occurred on my card?
  • How long is my card valid for?
  • Can I be overdrawn?
  • How can I change my PIN?
  • Does PollenPay charge for use of the PollenPay card?
  • Are there any restrictions on where I can use my card?
  • Will you carry out credit checks or ID checks when I apply for a PollenPay card?
  • What is a prepaid card?
  • Where can I use my PollenPay Card?
  • Who can apply for a PollenPay Card?
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